Neosperience. 
The Digital Customer Experience.

We help you harness the power of mobile, social, information and cloud to win, serve, and retain customers, every time,
 on every device.

 

  learn more  customer successes

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Neosperience's products and features enable best-in-class organizations to:

  • Win the competition for attention and relevance by unlocking the value of emerging technologies.
  • Deliver engaging products and services that align with the expectations of your digital customers, easily, across every screen.
  • Overcome the complexity and costs associated with creating customer-facing apps and business apps.



Neosperience empowers you to connect with digital customers where and when it matters most: when they are discovering products, considering a purchase, placing an order and using what they've bought.
  • Improved digital customer experience:
    • Digital customer behavior analysis.
    • Engaging and intuitive customer-facing and business apps.
    • Consistent look and feel across digital properties.


  • Improved 
targeting and delivery:
    • Relevant product/content recommendations.
    • Real-time, conversational relationship with customers.
    • Contextual experiences incorporating demographic, situational, 
and behavioral factors.
  • Improved customer support
:
    • Automation of manual business processes.
    • Real-time customer insight, in/out the store.
    • Digital customer self-service options.
  • Faster time-to-market 
and improved agility:
    • Increased flexibility and synchronization across sales channels.
    • Less effort to make changes to apps: more frequent releases, ongoing optimization.
    • Speed of redesign.
  • Improved IT manageability:
    • Reduced IT cost to support evolution, changes, and legacy systems.
    • Cost-effective and light app technology.
    • Cloud-based integrations among multiple systems.
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Delivered as a service, reliable, scalable, and with a secure and robust evolution path, Neosperience gets constantly improved by adding new features, driving your digital strategy to the next level.

Connect with your digital customers where and when it matters most: when they are discovering products, considering a purchase, placing an order and using what they've bought. Provide:

  • Answers and direction, in the right time, on the device and in the channel your customers are using, with a consistent experience across your mobile apps and website.
  • Content targeting and delivery, with timely and relevant product recommendations, key to surviving in de-massified markets.
  • Customer support, with machine intelligence-assisted and conversational human relationships.
  • Customer insight, online and at the point of sale, with customer self-service options.
  • Faster time-to-market, improved agility and manageability.


Learn more › Contact Us ›

And that is not all. Learn more about Neosperience on Slideshare and on our blog.