Neosperience 
Experiences Customers Love, Faster.

We can help you build enchanting digital experiences,
drawing people into nonstop virtual interactions,
so you can engage and monetize your customers.

 

  learn more  customer successes

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Neosperience enables best-in-class organizations to:

  • Deliver your digital platform to win the competition for attention and relevance, easily and rapidly.
  • Unlock the value of emerging technologies to generate a greater proportion of your business through digital.
  • Create engaging services that align with the expectations of your digital customers, easily, across every screen.
  • Overcome complexity and costs associated with the creation of apps and conversational interfaces.



The smartphone is a proxy of your customer, and customer experience is your brand. Neosperience empowers you to connect with your digital customers where and when it matters most, understanding their intent: when they are discovering products, considering a purchase, placing an order and using what they've bought.
  • With Neosperience you can create your digital experience for every customer, in every situation, on every screen:
    • Engaging and intuitive apps and conversational interfaces, that learn and act unsupervised.
    • Personalized and context-aware services, based on the analysis of your client's personality, cognitive style and emotions.
    • Consistent brand experience across your digital touchpoints and APIs, on which others can build further capabilities to your benefit.
  • Improve 
targeting and delivery:
    • Hyper-personalized and relevant product/content recommendations.
    • Real-time, conversational relationship with customers.
    • Contextual experiences, incorporating psychological, situational, 
and behavioral factors.
  • Improve customer support
:
    • Higher revenue/customer value through superior operations.
    • Real-time customer insight, in/out the store.
    • Digital customer self-service options.
  • Achieve faster time-to-market 
and improved agility:
    • Increased flexibility and synchronization across sales channels.
    • Less effort to make changes, more frequent releases, continuous optimization.
    • Higher speed of redesign.
  • Improve your IT manageability with the first business technology built on Amazon Web Services:
    • Reduced IT costs to support evolution, changes, and your legacy systems.
    • Cost-effective and light app technology.
    • Cloud-based integrations among multiple systems.
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Delivered as a service, reliable, scalable, and with a secure and robust evolution path, Neosperience gets constantly improved with new features, to help you evolve your digital platform to the next level:

  • Proactive engagement, product recommendations in right-time, on the device/channel your customers are using, with a consistent brand experience across your apps, messaging systems and websites.
  • Unsupervised targeting and delivery, with timely and relevant product recommendations that are key to surviving in our digital market.
  • Customer insight, online and at the physical point-of-sale, with customer self-service options.
  • Customer support with artificial intelligence-assisted, conversational interfaces.
  • API layer and management tools to help you implement your business policies in the digital world.
  • Faster time-to-market, improved agility and manageability.


Learn more › Contact Us ›

Learn more about Neosperience also on Slideshare and on the DCX blog.