Neosperience. 
The Digital Customer Experience.

We help you engage and monetize your digital customers
delivering meaningful experiences in every moment of truth.

 

  learn more  customer successes

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Neosperience's products enable best-in-class organizations to:

  • Deliver superior experiences to win the competition for attention and relevance.
  • Unlock the value of emerging technologies to generate a greater proportion of your business through digital channels.
  • Deliver engaging products and services that align with the expectations of your digital customers, easily, across every screen.
  • Overcome the complexity and costs associated with creating customer-facing apps and business apps.



In an always-on world where every customer is connected to information and also one another, mobile is a proxy of your customer and customer experience is your brand. Neosperience empowers you to connect with your digital customers where and when it matters most: when they are discovering products, considering a purchase, placing an order and using what they've bought.
  • Improve your digital customer experience for every customer, in every situation, on every screen:
    • Engaging and intuitive customer-facing and business apps.
    • Personalized and context-aware content based on behavior analysis.
    • Consistent look and feel across your digital properties.


  • Improve 
targeting and delivery:
    • Relevant product/content recommendations.
    • Real-time, conversational relationship with customers.
    • Contextual experiences incorporating demographic, situational, 
and behavioral factors.
  • Improve customer support
:
    • More revenue/customer value through superior operations.
    • Real-time customer insight, in/out the store.
    • Digital customer self-service options.
  • Achieve faster time-to-market 
and improved agility:
    • Increased flexibility and synchronization across sales channels.
    • Less effort to make changes to apps: more frequent releases, ongoing optimization.
    • Speed of redesign.
  • Improve your IT manageability with the first digital commerce technology built on Amazon Web Services:
    • Reduced IT cost to support evolution, changes, and legacy systems.
    • Cost-effective and light app technology.
    • Cloud-based integrations among multiple systems.
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Delivered as a service, reliable, scalable, and with a secure and robust evolution path, Neosperience gets constantly improved by adding new features, driving your digital strategy to the next level:

  • Answers and direction in the right time, on the device and in the channel your customers are using with a consistent experience across your mobile apps and website.
  • Content targeting and delivery, with timely and relevant product recommendations that are key to surviving in our digital market.
  • Customer support with artificial intelligence-assisted and conversational human relationships.
  • Customer insight, online and at the point of sale with customer self-service options.
  • Faster time-to-market, improved agility and manageability.


Learn more › Contact Us ›

And that is not all. Learn more about Neosperience on Slideshare and on our blog.