Amazing healthcare, utilities and government experiences aren’t limited to speeches.

Delivering a great experience is keeping up with your patients, customers or citizens, with a shift that is creating a new demand for a digital transformation.

Neosperience’s next-generation tools help you deliver personal and rich content and services, easily, across any customer screen.

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Neosperience products and features empower you to engage and delight patients, customers and citizens, increase quality and value, delivering powerful experiences everywhere they are.

Explore how our best-in-class clients – including Ancitel, Egea, Eni, Johnson & Johnson, the Ministry of Foreign Affairs and many municipalities such as Milan, Rome and Siena – worked with us to maximize their digital customer experience. Your organization can do likewise:

  • Offer a seamless experience across all digital screens: at home, at work, on the move.
  • Deliver personalized content acting on real-time data. Reach customers where and when it matters most, easy and fun.
  • Manage 1:1 customer journeys in no time, to establish, maintain and develop client relations, by leveraging our innovative product portfolio, from 3D showrooms, to gamified loyalty programs.
  • Take advantage of social channels to provide 1:1 customer assistance, and offer innovative payment systems your customers will love.
  • Implement advanced health monitoring solutions that continuously collect and analyze health data through smartphones and wearables thanks to our readily available Internet of Things features.
  • Reduce time to market without losing in quality and control.
Methodology
Methodology
Methodology

Neosperience Cloud provides healthcare, utilities and government with a readily available set of functions for iOS, Android, Windows Phone and HTML5, developed in 5+ years of R&D with insights from more technically advanced industries, in particular fashion, luxury and retail. The outcome of this process includes services that are engaging and fun, able to address your patients', customers' and citizens' needs today and tomorrow.

Both directly and with our partners we:

  • Rapidly perform end-to-end customization of readily available Neosperience products and features, from front-end screen prototyping, to interfacing with pre-existing customer environments.
  • Test (unit, system, load, integration, fail-over and recovery) and optimize for performance.
  • Collect and analyze mobile usage data, to identify patterns while strictly adhering to privacy and security policies, discover unmet needs, and evolve the functionalities that meet these needs.
  • Integrate Right-Time recommendation with machine learning and gamification techniques to deliver innovative and useful services to patients, customers and citizens.