Connect to the digital customer, increase revenues, develop and launch innovative products and services.

Neosperience helps communication, media, entertainment and service companies to transition to the digital age: better engage and monetize customers, increase revenues, develop and launch innovative products and services. We provide everything you need to connect to customers in a whole new way, truly understand your audiences and deliver content on every screen to build your digital platform.

Contact Us ›

  • communication_01
  • communication_02
  • communication_03

Neosperience products and features empower you to attract, engage, convert and delight customers, foster loyalty, and deliver business value, offering powerful experiences everywhere your customers are, on all devices.

Explore how our best-in-class clients – including L'Espresso, Feltrinelli, H3G, RAI, Ricordi, Telecinco, The Walt Disney Company – worked with us to maximize their customer-facing apps. Your organization can do likewise:

  • Offer a seamless experience across all customer devices: at home, at work, on the move.
  • Act on real-time data and deliver personalized content where and when it matters most, easy and fun, connecting siloed customer bases.
  • Build and manage 1:1 customer journeys in no time, to establish, maintain and develop client relations by leveraging our innovative product portfolio, from 3D showrooms, to gamified loyalty programs.
  • Blend 2nd and 3rd screen content with social channels to provide 1:1 customer interaction, offer innovative payment systems your customers will love and implement compelling Internet of Things business cases.
  • Reduce time to market whilst maintaining quality and control.
Methodology
Methodology
Methodology

Neosperience DCX Cloud provides communication, entertainment and media companies with a readily available set of functions for iOS, Android, Windows Phone and HTML5, developed in 5+ years of R&D with insights from more technically advanced industries, in particular fashion, luxury and retail. The outcome of this process includes services that are engaging and fun, able to address your customers' needs today and tomorrow.

Both directly and with our partners we:

  • Rapidly perform end-to-end customization of readily available Neosperience products and features, from front-end screen prototyping, to interfacing with pre-existing customer environments.
  • Test (unit, system, load, integration, fail-over and recovery) and optimize for performance.
  • Collect and analyze mobile usage data, to identify patterns while strictly adhering to privacy and security policies, discover unmet needs, and evolve the functionalities that meet these needs.
  • Integrate Right-Time recommendation with machine learning and gamification techniques to make the digital customer experience more engaging and fun for customers.

When implementing our project we had Neosperience as mobile partner. They are expert and agile, and when we needed to explore mobile, having an agile product has been proven to be crucial, and we were happy with this choice.

 

Guillaume Soler, Caisse D'Epargne
Guillaume Soler, Caisse D'Epargne